Users who have not started the VAP Claim Process should do so immediately and login to their e-gold account regularly until they’ve seen the process through to submission of their VAP Claim. Following submission, User should immediately finalize their VAP Claim with Rust Consulting Inc, the E-Gold Claims Process Administrator (“Rust”). A VAP Claim is not filed until it has been finalized via the Rust website.
As previously described, User must first complete User CIP and Owner CIP (collectively VAP CIP) to be eligible to submit a VAP Claim. Upon completion of VAP CIP, User must then click the VAP Claim icon on the e-gold website to start the VAP Claim Process. Upon User’s submission of a VAP Claim via the e-gold website, e-gold will provide User login credentials for the Rust website. User must login to the Rust website using those login credentials in order to finalize their VAP Claim, which includes provision of payment information.
VAP Claims must be submitted by the User via the e-gold website and finalized via the Rust website no later than November 1, 2013.